I have had 2 new members experience problems receiving their 'Activation emails' (and so cannot use their approved accounts) and both use AOL. I was aware that it is a known problem but did not know exactly what was going wrong or what advice to give to rectify it. I have researched the following from the internet and would like to know if any of the following works or helps and if anybody has other ideas that help.
( These are just copied & pasted )
Subject: I'm not getting my activation key in my email!
1. If you use AOL, they tend to block lots of mail that should be allowed through. If you can not get your key with AOL, we suggest you use an alternate email account with a different provider (such as hotmail, yahoo, gmail, etc).
2. If you are having a problem with receiving mail from proboards because you are on aol. Put proboards on your buddy list and in your aol address book. Mail is never spammed or refused if it is on both of those. Put Proboards as the buddy name and firstname.lastname@example.org as the address.
3. I haven't actually tried it to see if it does work. I just know that AOL states that nothing will be stopped if on the buddy list. But I do suggest putting it in the address book as well. And maybe adding it on the buddy list twice, once as Proboards and once as Nobody.
4. If you have an AOL address it might send it to your Junk E-Mail folder.
I'm not going to be much help really - but I just wanted to let you know that I tried everything with AOL to get my activation e-mail - and absolutely nothing worked. I checked my junk filters and even stopped them. I added to buddy list/address book etc. Nothing worked!
I had no choice but to use another e-mail address.
"All I ask is the chance to prove that money can't make me happy." -- Spike Milligan